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Miller Waldrop Miller Waldrop Mattress 1st

Thank you for choosing Miller Waldrop Furniture! We realize you have a choice in where to purchase and what products to buy. Our entire team is committed to delivering an extraordinary experience from the moment you walk in our store to our post-delivery follow up call. For over 68 years, we have delivered that extraordinary experience through a commitment of being fully transparent with every customer.

Currently, the furniture industry along with many other industries is experiencing supply chain disruptions resulting in longer lead times than normal on most products. The effects of the pandemic along with hurricanes in the gulf have caused shortages in raw materials and components. In some cases, labor shortages are still being worked through at factories as they continue to ramp back up to full capacity.

At Miller Waldrop, we are at full team staffing capacity in all departments and have added team members as appropriate, along with looking to add more to fulfill our commitment to an extraordinary experience. We communicate daily to our entire team stressing the importance of keeping you informed of additional delays on your order and anticipated arrival. Process improvement and additional training have been provided for our team members to stress the importance and ensure the execution of this communication. We are taking every measure possible to expedite your order. However, due to raw material and labor shortages along with increased demand across the country for home furnishings, we are not always in control of the manufacturing challenges causing extended lead times. You have the commitment of our entire team to communicate and keep you informed as you wait for your home furnishings or mattress.

Your Sales Associate has informed you of the estimated lead time for your order. This estimate could be subject to change but is based on the information we have today and is based on current communications from our vendors. We ask for your patience and understanding during this unprecedented time. We are committed to keeping you informed and delivering an extraordinary experience all the way through to delivery and follow up.

Our focus has been the customer, and I want you to know that we will always put you, our customer, first as my family has for the last 68 years. Our commitment to doing business with integrity and transparency will not waver and we will provide an extraordinary experience!

Thank you again for choosing Miller Waldrop Furniture!

Kent Walldrop